9.1 E-commerce / Marketplace Support for Goods Sellers
What it means
This service is useful for businesses selling through online platforms where portal statements, cancellations, and GST reporting often need careful matching.
When you may need it
When the business sells through one or more online marketplaces and monthly data needs reconciliation with GST returns.
Why it matters
A small platform mismatch repeated monthly can become a much larger annual issue if not monitored.
Where it is done
Through internal marketplace reconciliation and GST return support.
Documents usually needed
- Platform statements
- Order summaries
- Return / cancellation summaries
- Books summary
- GST returns
- TCS-related data, where relevant
How we help
We compare platform-level order and sales data with books and GST reporting, then identify the difference buckets and treatment needed.
Illustration with figures
- Marketplace gross sales: ₹18,40,000
- Sales as per books: ₹17,85,000
- Difference: ₹55,000
- Monthly orders: 420
Pros and Cons with Figures
| Particulars |
If reconciled properly |
If ignored |
| Monthly sales difference identified |
₹55,000 |
₹55,000 |
| Possible annual repeated gap |
₹6,60,000 |
₹6,60,000 |
| Order-level clarity |
Better |
Lower |
| Return accuracy |
Better |
Lower |
| Platform confidence |
Higher |
Lower |
Time normally required: Usually 2 hours to several days depending on order count and platform count.
How pricing is decided: Fees depend on number of marketplaces, order count, cancellation volume, and whether only review or filing plus review is included.
What may happen if ignored
- Monthly mismatch: ₹55,000
- Possible annual repeated gap: ₹6,60,000
- Monthly orders affected: 420
- Example later reconciliation burden: Much higher if delayed
Easy understanding: Platform GST support is most useful when sales volume is high but internal visibility is low.
9.2 Special GST Support for Service Sectors
What it means
This helps service businesses with multi-location clients, specialised billing structures, or service delivery patterns that need closer GST attention.
When you may need it
When a service business deals with clients across locations or has specialised billing patterns that create GST interpretation pressure.
Why it matters
Location and service-model differences can affect treatment even when monthly invoice count looks manageable.
Where it is done
Through internal working supported by contracts, billing data, and returns.
Documents usually needed
- Client location data
- Service contracts
- Invoice summaries
- Returns
- Place-of-supply working, where relevant
How we help
We review client locations, billing structure, service flow, and return treatment to reduce confusion and strengthen consistency.
Illustration with figures
- Monthly invoices: 35
- Monthly service turnover: ₹9,50,000
- Client locations: 5 states
- Monthly review value: ₹9,50,000
Pros and Cons with Figures
| Particulars |
If handled properly |
If ignored |
| Monthly turnover reviewed |
₹9,50,000 |
₹9,50,000 |
| States involved |
5 |
5 |
| Invoice-level treatment accuracy |
Higher |
Lower |
| Multi-location confusion |
Lower |
Higher |
| Operational comfort |
Higher |
Lower |
Time normally required: Usually 1 to 8 hours depending on spread and document clarity.
How pricing is decided: Fees depend on state spread, number of clients, nature of services, and whether the issue is advisory only or linked to ongoing compliance.
What may happen if ignored
- Monthly value touched: ₹9,50,000
- States involved: 5
- Invoices reviewed: 35
- Risk if ignored: Higher treatment inconsistency
Easy understanding: The more locations involved, the more helpful structured GST support becomes.